Refund and Returns Policy for Think Goodness Brands

a blue image with flowers that says think goodness return policy

Think Goodness, is a Brand Collective of four (4) Pillar Brands:

  • Origami Owl Custom Jewelery
  • Willing Beauty Skincare
  • CMYK Cosmetics
  • Intuitiv Wellness (not yet available in Canada)

has an amazing Refund and Returns Policy. As a company, we hold ourselves to the highest standards in three core categories: mission, quality + entrepreneurial. Our mission is to inspire a good life – through good-for-you products, and doing good for others. Our brands are dedicated to making you look and feel good so we stand behind our products.

Think Goodness has high expectations, we vet our brands and products against rigorous criteria. Think Goodness is committed to providing you with high quality, safe, clean products.

Refund and Returns Policy Reasons

So much so, our Refunds and Returns policy is exemplary. A refund, return or replacement can be for any of the following:

  • Unhappy with your product
  • Damaged Items
  • Manufacturing defect
  • Ring too big or too small

Refund and Returns Policy Time Frame

You have 90 days from purchase date to request a refund. If you report the item within 30 days, it will be refunded back to the original form of payment within 5-10 business days.

think goodness image with 90 day return  policy

Products reported 31-90 days date of purchase will be refunded via store credit will be available immediately once it’s issued. A store credit can be logging in your account and selecting Extras > Promotion + Credits and it will be applied at checkout. If the refund or replacement is for a damaged item or manufacturing defect, you may receive a request to submit a picture or video.

think goodness refund and return policy  return portal image

Refund and Returns Policy Steps

Once your claim is received by Think Goodness, they will review your request and contact you directly via email with a resolution within 7-10 business days. If Think Goodness requires you to send the product(s) back, you will be provided with a pre-paid shipping label via email that you can print and affix to the package.

Your replacement, refund or store credit will not be issued until the product(s) is received by Think Goodness.  For a replacement (exchange), please allow two (2) business days for our warehouse to fulfill your order and up to ten (10) days for shipping.

think goodness image for step by step entry in the refund and returns policy portal that requires order number, zip/postal code, find my order, reason, confirm

Customers can submit their request directly on the Think Goodness website, by scrolling to the bottom, under ‘Help’, then select ‘Returns or click the above image  which will take you to the Think Goodness Returns Portal on the Think Goodness main Home Page.

You will need to input:

  • Your Order Number
  • Zip/Postal code
  • then select FIND MY ORDER
  • Check the applicable box for the product you want to return and click next
  • Highlight the reason for your return and click next
  • Upload any images you may have, if required
  • Select confirm

You will receive a confirmation email that your refund and/or return request has been received. A few days later you will receive further communication and instructions.

Refund and Returns Policy Non-Refundable Items

Non-returnable and Non-refundable items:

  • Origami Owl In(script)ions (as these are personalized)
  • Shipping Costs
  • Gift cards
  • Sale items, unless damaged or defective
Think Goodness Image that says our mission is simple
to inspire a good life, through good for you products and doing good for others

My motto is “Never Dull your Sparkle! Spread light, love and kindness! Remember Goodness is Love in Action” 

I’d love to stay in touch with you! Click below so we can connect and learn more about each other!

At Think Goodness, our Vision Statement is to be a  ‘GLOBAL FORCE FOR GOOD’; to love, inspire + motivate people of ages to reach their dreams and empower them to make a difference in the lives of others.

We want to deliver random acts of goodness that will bring joy and happiness to people.  Every purchase will equal an Act of Goodness! Sounds amazing, doesn’t it?  

Script image that say until next time be safe & be kind with think goodness with Colleen logo